OUR POLICIES


Privacy:  We recognize and are committed to protecting your right to privacy.  We will not sell or otherwise distribute your personal information to any third party for the purposes of solicitation. 

Consent:  By submitting an order through our web site, you are consenting to the collection and private use of your information by Razors Direct LLC.  We may use this information to contact you, for instance, to provide status of an order, special offers or a delivery confirmation number.  Your information may also be provided to a third party processor, such as a credit card processing company.  Your information will not be provided to a third party for the purposes of solicitation.

Returns:  Unopened items purchased through our web site may be returned for a full refund within 30 days of the shipment date.  Returns are not accepted on wholesale or special orders without the prior consent of Razors Direct LLC.  Due to the nature of our products, opened items may only be returned if you receive authorization from Razors Direct LLC.  Shipping and handling charges, if applicable, are non-refundable unless otherwise specified.

All opened returns must be accompanied by a Return Authorization Form (RMA) issued by Razors Direct LLC and are subject to a 15% opened item charge. To request an RMA, go to Contact Us on our web site and choose Return Request in the "type of comment" field.  When you return your item, follow the mailing instructions on the RMA. It is recommended that you insure your return with the postal service.  We cannot be responsible for lost or misdirected returns. If you paid for your order with a credit card, a credit will be issued and will appear on the next billing statement after the return is received.

Shipping:  Your order will typically be shipped within 24-48 hours of receipt.  On bulk orders or at our discretion, we will purchase delivery confirmation service from the USPS.  We also reserve the right to require signature confirmation on any order or to refuse orders that are not being shipped to a confirmed billing address.  Our obligation is considered filled once the order is confirmed as delivered by the USPS.  In addition, we are not responsible for missing orders if an incorrect shipping address is provided. Any missing shipments must be reported within 30 days of the order date.  

Pricing:  We pride ourselves on offering you the lowest possible prices on our products.  The prices offered on our web site are subject to change at any time and may fluctuate based on market conditions.  Modified or sale prices may not be applied to previous orders. 

EBAY Items:  Razors Direct LLC offers links to discounted items on the EBAY web site.  This is strictly provided as an informational service to our customers.  Razors Direct LLC is neither the seller or shipper of these items, does not endorse any EBAY merchant and does not warrant the sale.  Any purchases made from EBAY links are strictly between the buyer and EBay merchant.  Any disputes will be settled through EBay.com.  By clicking on an EBAY link, you agree to these terms.

Errors and Omissions:  We regret any errors or omissions on our web site.  However, we make no warranties or representations about the accuracy or completeness of this sites content and we assume no liability or responsibility for any errors or omissions in the content of this site.  




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